Privacy Policy
At Lyonstone Designs Inc., your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.lyonstone.com, make a purchase, or interact with our services.
1. Information We Collect
We may collect personal and non-personal information in the following ways:
Personal Information You Provide:
Name, email address, phone number, billing and shipping address when you place an order or fill out a contact form.
Payment details processed securely through third-party providers.
Any communication you send us (inquiries, feedback, support requests).
Automatically Collected Information:
Browser type, device information, IP address, and browsing activity via cookies and analytics tools.
Usage patterns such as pages visited, time spent on site, and referral sources.
2. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders.
Communicate with you regarding your purchases, inquiries, or services.
Improve our website, products, and customer experience.
Send promotional updates (only if you’ve opted in).
Comply with legal and regulatory obligations.
3. Sharing of Information
We do not sell or rent your personal information. However, we may share information with:
Service Providers: Trusted third parties such as payment processors, shipping partners, and website analytics providers.
Legal Compliance: If required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or restructuring.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences and understand how visitors use our site. You can disable cookies in your browser settings, but some site features may not function properly.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet is 100% secure.
6. Your Privacy Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you.
Request corrections or updates to your information.
Request deletion of your data (subject to legal or contractual obligations).
Opt-out of receiving marketing communications.
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
8. Children’s Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date. We encourage you to review this page periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.